FAQ

Neither, and both. The three compositions of The Origin of Scent are made to be worn by anyone. A fragrance belongs to a person, never to a category.

Each fragrance is offered in 100 ml, and in 10 ml within the Discovery Set. Other formats will follow as the house grows.

Away from light, from heat and from humidity, which is to say anywhere but a bathroom windowsill. Upright, in its box, a composition holds for years.

HIGUERA was born in Colombia. Its compositions are made in France, with the house’s perfumer, and each fragrance is bottled and finished there before travelling to Bogotá.

No. HIGUERA fragrances are manufactured within the European Union, where the testing of cosmetic products and of their ingredients on animals is prohibited by law under Regulation (EC) No 1223/2009, as is the sale of any cosmetic so tested. Neither our fragrances nor their ingredients are tested on animals, and the house does not sell in markets that would require it.

We hold no third-party certification at this time. The guarantee is the law under which our fragrances are made, and a conviction the house holds firmly.

HIGUERA is not yet sold in stores. The house sells directly, from itself to you.

It may be followed on Instagram, at @higueraparfums, and through our letters, to which you may subscribe at the foot of any page.

Orders in stock leave the house within five business days of payment in Colombia, and within ten for international orders. From there, delivery depends on the carrier and the destination. You receive tracking by email the moment your order leaves the house.

The detail is under Shipping & Delivery.

The cost of shipping is set by the carrier and shown at checkout, before you confirm your order. Prices already include the taxes that apply in Colombia.

That is decided by the country receiving the order. Where duties and import taxes apply, they are settled by the recipient on delivery and are not included in the price.

Write to higueraparfums@gmail.com as soon as you are able. An order can be changed or cancelled while it is still with us, though not once it has been collected by the carrier. A change of address after the order has been confirmed may cause delays and additional shipping costs.

Yes, within five business days of delivery, provided the security seal and the original packaging are intact. For reasons of hygiene, a bottle whose seal or packaging has been opened cannot be accepted back. Return shipping is settled by the client.

Should a bottle reach you broken, write to us within the same five business days and we replace it at no cost. Both are set out in full under Returns.